How Hyundai Gleo AI Understands a Passenger Saying “Me Too”

Pleos Connect screen in the 2027 Hyundai Tucson
Hyundai Gleo AI is the voice assistant built into the new Pleos Connect infotainment platform. (Photo by Hyundai)
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A passenger asks the vehicle to turn on a heated seat. Someone sitting in another seat follows with “me too.” For a human, the meaning is easy to understand. A vehicle needs enough information to determine what the second passenger wants and where that person is sitting.

That example came up during our Hyundai technology interview, and it neatly explains the ambition behind the Gleo AI voice assistant within Pleos Connect.

Conversation Gives the Request Meaning

Dashboard display in the 2027 Hyundai Tucson
Gleo AI uses the previous request to understand a follow-up like “me too” without making passengers repeat themselves. (Photo by Hyundai)

The Hyundai technology team described Gleo AI as using a large language model together with software that directs requests to the appropriate vehicle function. Conversational context helps the system interpret a follow-up without requiring the passenger to repeat the original instruction.

In the heated-seat example, the previous request supplies the action. The second speaker’s location tells the system where to apply it.

Hyundai’s published Pleos Connect overview also describes zone-specific recognition and natural-language controls. The interview gave us a practical scenario for understanding those capabilities.

Microphones Help Locate the Speaker

Overhead view of the 2027 Hyundai Tucson cabin and sunroof
Hyundai says an overhead microphone array helps Gleo AI determine which seat a speaker is sitting in. (Photo by Cory Fourniquet)

According to Hyundai’s technology team, an overhead microphone array helps determine which seat a speaker occupies.

The engineers discussed making that approach work in a noisy moving vehicle and adapting it to different cabin layouts. A large sunroof, for example, affects where hardware can be packaged.

That matters because voice recognition has to work in the cabin people actually use, with road noise and passengers speaking from different positions.

Convenience Functions Have a Defined Scope

Rear seats of the 2027 Hyundai Tucson
Gleo AI can direct comfort requests, like seat heating, to the passenger who asked. (Photo by Cory Fourniquet)

Hyundai’s representatives described control of electronically operated convenience features, including climate settings and seat heating. They said driving-related controls were outside the assistant’s current scope.

They also mentioned that the AI service is cloud-based. Final vehicle documentation will need to explain connectivity requirements and what remains available when a connection is interrupted.

What I’d Look for During a Test

2027 Hyundai Tucson parked outside a modern building
A real-world test with road noise and passengers in different seats will show how consistently Gleo AI works. (Photo by Hyundai)

The useful test would involve follow-up requests from different seats while ordinary cabin noise is present. I’d also want to see how the system responds when a request is ambiguous.

We haven’t verified that performance in the production Tucson. The interview example illustrates the intended behavior, and a vehicle test will help establish how consistently it works. For more on the rest of the SUV, read our 2027 Hyundai Tucson first look.

If Gleo AI handles those exchanges well, passengers could make familiar comfort adjustments through a short conversation that feels natural.